debenhams.com

2.5
2.5 Based on 845 reviews

Welcome to Debenhams.com – your new favourite online shopping destination where you’ll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led...

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Michele Waxman
I made a significant order this morning. They added £6.47 automatically for product support which I

I made a significant order this morning. They added £6.47 automatically for product support which I didn’t spot before I paid for the order! I had a code I applied for next day or express delivery but the email confirming the order said 8 days from now! All a big con! I messaged customer support to no avail. They said they cannot refund the product support now the order has been made (even though the order hasn’t been dispatched yet. Never ordering from Debenhams again. Atrocious at best and a breach of contract

1
Date of experience: Feb 26, 2026

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Business Details

  • Welcome to Debenhams.com – your new favourite online shopping destination where you’ll find the latest fashion and accessories for women, men and kids, plus bestselling makeup, fragrances and hair products from the biggest brands in beauty, and design-led homeware to liven up your living space.

    Shop online at Debenhams.com. Fashion. Beauty. Home. Delivered to your door.
    See more

  • language https://www.debenhams.com

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