I ordered a shoe/coat rack on 1st February, and the email said I’d get it by the 9th. I was surprised it would take so long for something so simple, but I waited. It didn’t arrive until the 12th, three days late, and the delivery driver didn’t bother to call or text. They just left it outside in the rain, and I ended up with a soaked shoe rack.
As a first-time customer, it was such a disappointing experience and it made me think to never buy from Debenhams again.
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