Four months with the service (Sept-Dec 2024):✗ Total paid R11,400✗ R0 went to creditors (all to fees/insurance)✗ My debt GREW by R11,000 (interest accrued while they collected fees)✗ 86% of my debt was rejected by creditor, no court application submitted✗ No legal protection after four months (they claim 3-6 MORE months)✗ Emails ignored for weeks✗ Failed to stop unauthorized creditor deductions (R1,140 taken despite debt review)✗ Incorrect confirmations about included accounts.My R3,800/month went as follows:Month 1: 99% to feesMonth 2: 72% fees, 24% insuranceMonth 3: Still R0 to debt.The service worsened my situation, not improved it. Transferring to a competent debt counselor in January. Other firms confirmed their timeline is absurdly slow (court order should be in place by month 4, not month 11).If you seek:Actual debt reduction, Communication, Protection in a reasonable timeframe, choose any other NCR-registered counselor. Filing NCR complaint. Not recommended.
Claim your business profile now and gain access to all features and respond to customer reviews.
DebtBusters is South Africa's most awarded debt solutions provider, having guided over a million South Africans onto their debt-free path. We offer debt management solutions, personalised plans and unwavering support to help you regain financial control.
