I am facing harassment in a game I've been playing since its launch. I've invested over $7,500 in recent months. The support agents and developers are allowing one player to exploit a known glitch to continue this behavior. My concerns have been repeatedly ignored. I've received dismissive responses meant for new players, showing a lack of genuine support against harassment, which violates your terms of service. I've noticed another user with a similar issue in a different game. Moderators and developers seem to favor those who enjoy harassing others. One moderator in particular has been shown to be biased, benefiting from friendships with certain players. After 13 years of loyalty and significant investment, my experience has been tarnished by someone who buys and sells accounts and actively harasses others while receiving praise from the team. This person even won a contest for a character design based on a low-quality AI prompt, showcasing how much the game has declined. The company, focused solely on profit, fails to intervene when a paying player is targeted by a manipulative member of the community.
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