decagames.com

1.1
1.1 Based on 13 reviews

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Minna
Experiencing harassment in a long-time game investment

I am facing harassment in a game I've been playing since its launch. I've invested over $7,500 in recent months. The support team and developers seem to be allowing one player to exploit a known glitch to continue this behavior. My concerns have been ignored repeatedly, and I have received generic responses meant for newcomers. It feels like they are turning a blind eye to the harassment, which directly violates the terms of service. I noticed another user with a similar issue from a different game. Moderators and developers appear to befriend players who engage in obsessive harassment. One moderator, in particular, has shown bias as an active player benefiting from these relationships. After over 13 years of loyalty and a significant financial commitment, it's disheartening to see it tarnished by someone who manipulates the system, harasses others, and is seemingly supported by the team. This individual even won a contest for a character design that was poorly executed, which has become part of their online identity, highlighting the decline of this game under the current management. It's ironic that a company focused solely on profit fails to recognize the need to intervene when one player, who is a significant investor, is targeted by a manipulative community member who hasn't achieved notable success in recent events.

1
Date of experience: Dec 08, 2025

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