I regret to share my negative experience with the Clifton 9 shoes. After 15-20 wears, the sole began to separate. Customer service was initially responsive, but my warranty claim was denied for various reasons, despite being well within the warranty period. I paid a significant amount for these shoes, and it’s disappointing they didn’t honor my claim.
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Deckers Brands is a footwear designer and distributor based in Goleta, California, United States, founded in 1973 by University of California, Santa Barbara alumni Doug Otto and Karl F.