Long story short...Deco TV Frames is one the best companies I've ever done business with. High quality product with even better customer service. Rest assured, you can buy with confidence. This company embodies integrity and they stand by their products.Long story, long...I'm fortunate to own three of their frames, 55" Antique Gold, 65" Ornate Gold, and 75" Tuscan Antique Gold. They're all incredible, and worth every penny. I was fortunate to buy these frames when they ran a promotion during Thanksgiving weekend 2020, which included a generous discount along with free side extensions! One of the items was back ordered and there was a bit a confusion with the order I placed for the extensions and my issue was promptly resolved by Danielle Labrecque. She was responsive and on top of everything. Also, Jason Barcelona, pitched in and kept me well informed of all updates related to their supply chain and the Ornate Gold frame, which I greatly appreciated. He astutely anticipated any questions I had. Their customer chat service is also extremely useful. Kevin was online and ready to trouble shoot any questions I had related to the payment workflow on their site. I also have to mention the fact that the company released an upgrade to their frames that enable the sensor feature to operate at full capacity. This feature rolled out after I purchased my frames and without hesitation, Deco TV sent me the upgrade at no additional cost! Again, this demonstrates the company's integrity and innovative mindset woven throughout the company.Also, their Instagram profile, decotvframes, is worth subscribing to. I've picked up a number of Samsung TV tips, learned about life on a boat, and I've even learned a bit about global supply chain logistics. I'm not being facetious when I say it's entertaining. I've since referred the company to my brother-in-law and I'm happy to see a small American business thrive in 2020.Thank you guys for everything you do. The frames have definitely helped upgrade my home.Gino
Claim your business profile now and gain access to all features and respond to customer reviews.
Deco TV Frames offers premium TV frame options for Samsung The Frame TVs. Customize and personalize your Samsung The Frame with 16 different frame styles. Each frame magnetically assembles and installed in under 2 minutes!