These people are incompetent. They did give me a full refund the following day, but only after I threatened immediate legal action. I am now taking that action after the damage they caused has become apparent. They used faulty equipment which leaked and created a cascade of dirty water to ruin the decoration of my listed home on the staircases. The carpets were left worse than when they arrived and I have had to incur more cost to reverse that damage. They promised to scotch guard the carpets also. Laughable. They used a bog standard cleaning fluid and gave up once it was clear it was a leak driven disaster. They asked me for masking tape to stop the leaking hose …what a joke ! They should be closed down by trading standards. Do not risk using them. They are not a fit and proper business to deal with the British public.
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