Very poor service. Left carpets soaked and still dirty, I had to go back after they left to use my little vax machine to absorb as much water (and dirty water it was! see pics on Google) as I could with a home appliance when this should have been done by the “professionals”! Also quoted £120 over the phone, then once in the house they said my stairs are too dirty and need to use stronger chemicals so it will be £160! Fell for it and went ahead as I have small children and also pregnant and I just wanted my carpet freshened up before Xmas and baby arrival You have also broke my bathroom tap and walked away without telling me this!! so for this I will be reporting you to trading standard. Not to mention when u have someone in the house coming to clean for you, you would expect for their appearance to match the job they do, this was far from it, you need to work on the BO sorry to say. Also both of you were very intrusive in my house and keep looking around as if u were looking to steal things. Also in appropriate comments about family photos I had on the wall. U also talk mostly in your langauge amongst yourself, they think just because u are a white person u don’t understand other languages and have no ideea, little u don’t know about a person past! Your friend also proceeded to sit on my sofa and grab one of my children toys and looked at it suspiciously.I’m sorry but u came to my house to work not to sit on sofa uninvited. Very rude for 2 men calling themselves Muslims and with morals. Don’t use them! All Google reviews are fake. Read trust pilot reviews. Messaged them to say they broke the tap and that they need to pay for it, total denial, said it wasn’t them when I had nowone else in the house. I have sent them the quote from friend plumber with discount of how much it will cost to fix, firstly he blocked me then he had the cheeks to say it’s too expensive and he has another friend who can do it for cheaper! U will never put a foot in my house again, who do u think trusts u again? Refund for the so called “carpet cleaning” given and also for the repair of the tap but even this took some messaging and threatening with legal action and passed from manager to director etc etc, all their family pretending to be in the business. Also trading as DC carpet and upholstery Experts Ltd. Shame on u! What goes around comes around, and remember your Allah can SEE everything you do to all these innocent customers!
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