Terrible! Requested sitting room, stairs and L-shaped sofa to be cleaned. Was told over the phone minimum charge was £90. Turned up two hours after initial scheduled time. Due to work my wife had to let them in. Quoted £380. Asked why so much, they said that the state of the carpet required a ‘deep clean’. Now that our carpet has dried it is still dirtier than the patch I cleaned with a hired Rug Doctor from Asda (£27.99) 6 months ago which we covered with a rug (see photo). They took less than an hour and on completion sought to coerce my wife into completing an online review before they left. Another carpet cleaner provided a subsequent quote of £120 for the same specification.
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