Don’t trust them. Was quoted minimun £120 over the phone for two rugs. Two technicians arrived in less than 2 hours and I was pleased. One of them quoted £120 for standard cleaning and £250 for deep cleaning ( that includes sanitising). He insisted so much on the deep cleaning and finally reduced the quote to £150 and I agreed. They cleaned very quickly, in a rush - 20 min and they were done. The second day when the rugs have dried I could see clearly the same marks in the same places and the smell was horrible. So they didn’t deliver what they promised. I don’t think they sanitised anything. They didn’t even do a standard cleaning- I could do better with a rented machine but didn’t have the time. I’ve called and complained and they said I’ll get half of the money back. Initially they didn’t even want to admit that they came to my house, simply denying! Disgusting. I didn’t get any refund back and it’s been nearly 2 months since then. They just lie from the beginning to the end. Please don’t let them rip you off
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