Avoid at all costs. These people explain a good service when they arrive. I was quoted a price of £150 over the phone but when they arrived he stated that a pre wash would need to be done so the price would now be £200. I agreed, all I asked is for £200 I wanted a good job doing. They were here for only one hour and two members of staff were here. They stated only one stain had become difficult to remove but to leave the cushions outside to dry where he had placed them. After he left we checked the cushions over and they were still as dirty as when they had arrived. I believe he told me not to touch them so we wouldn’t see what a poor job they had done. He told me the chemicals that he had in the van to remove the stains had not worked so unfortunately we would have to live with them. After he had left we inspected the settee, we was so unhappy with the results we decided to remove the cushions and wash them in our washing machine, all the stains which he was unable to remove had gone. What a waste of money. These people are claiming they are upholstery cleaners when they are not, it makes my blood boil people can get away with this. Please do not book this company in to do work they do a rubbish job charge the earth and do not deserve the work they get.
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