I have ordered 4-5 times in the past with this company, they always sent the shipment straight to me. This time, on top of the 16 USD shipping cost, i had an extra 12 CAD of shipping fees waiting for me at the post office. Turns out they had sent it to a warehouse in Ontario which then shipped it to me. And the post office wouldn't release the package until i paid. I wrote them to inquire, this was their full response : "Any other applicable charges are your responsibility and are collected once the package reaches your country. We have no jurisdiction over these charges and cannot determine what they might be nor can they be refunded."And that was it. I simply will not order with them anymore.
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