I bought a deeper connect air , the device stopped working properly, I tried to contact customer support to fix the issue and logged a ticket, they then proceeded to close the ticket claiming I had not responded so I opened another one, the engineer said he would get back to me and it has been a couple of months with no response. I have tried reaching out to the company on social media and they have been opening my DMs but just ignoring them. The product was a complete waste of money and their support team is absolutely useless.
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