I ordered a treadmill that was delivered to my home in a defective state. The carrier left the package at my doorstep without getting my signature. I promptly reached out to the company to initiate a return. I provided all necessary details and was informed that I would receive a return authorization (RMA) within 48 hours. However, it has now been six days, and I have yet to receive the RMA. I've sent several follow-up messages, but I continue to be ignored and faced with delays. The company seems to operate under various names, which raises significant concerns about its business practices and transparency. This level of customer service is simply unacceptable.
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