Name: defendinsurance.eu
Telephone: 233103111
Rating: 4.6

MJ64 Guest

Extremely disappointing experience

This was a very poor choice. I needed to repair or replace some engine parts, but the service ended up replacing many components. The insurance stated that these additional costs were not covered. As a result, because one part needed changing, they replaced everything else since they had to reassemble the engine. They did not cover the expenses, which amounted to 600€. Very frustrating. I cannot recommend this service.

Date of experience: Dec 11, 2025

Laurie Howard Guest

2 months ago

Very poor choice, needed extensive repairs

Choosing this service was a mistake. I needed to repair or replace some engine parts, but they ended up replacing many components instead. The insurance stated that these extra costs weren't covered. Because one part needed replacement, they changed everything else, leading to expenses of 600€. Very disappointing. I cannot recommend them.

Date of experience: Dec 11, 2025

Carlene Patterson Guest

2 months ago

Extremely helpful and efficient

Very helpful and efficient service. They responded to all my emails quickly and explained the process for a successful claim. Thank you very much.

Date of experience: Dec 09, 2025

Philip Morgan Guest

2 months ago

Highly efficient service

I rented a car while overseas, and it was damaged while parked. The response from the service was swift and efficient, with my payment received within 5 days. I was very impressed by the simplicity of the entire process and the efficiency of the team.

Date of experience: Dec 05, 2025

Lucia B. Guest

2 months ago

A great example of excellent service

Quick response time. Forms were concise and easy to fill out, and payment for a valid claim was processed promptly.

Date of experience: Dec 04, 2025

Increase Ross Guest

3 months ago

Prompt handling of my claim

My damage claim was handled very promptly, with payment received within 5 days of submission.

Date of experience: Nov 28, 2025

Valerie W. Guest

3 months ago

Claim processed quickly and professionally

My claim was managed quickly and with professionalism.

Date of experience: Nov 24, 2025

Kristy Taylor Guest

3 months ago

Three years of reliable coverage

I've held a policy for three years, providing reassurance in case of an accident or damage. The real value shows when you need to make a claim. I had to file a claim this year, and the process was straightforward and efficient, with quick payment. I plan to renew my policy for many more years.

Date of experience: Nov 18, 2025

MoisesPlaysTM24 Guest

3 months ago

Outstanding support

The staff were excellent in assisting with my claim, responding to calls and emails promptly. They clearly outlined what was needed, and once I provided all the paperwork, they settled my claim quickly and without issues. Their helpdesk seems well-staffed and genuinely supportive.