I'm having issues trying to get in touch with someone for the past 48 hours, and all I've received are automated responses. It's incredibly frustrating trying to reach a company when they only offer online communication and no one responds. I have a specific question regarding my account. I set up a bill to be paid June 13th and received an email confirmation stating that it was paid. However, the bill has not been paid with my utility company. My first payment has already been deducted from my account and automated payments are set for every two weeks. If Deferit is not going to cover the bill then I should get a refund and future payments stopped. I've used Deferit multiple times before and have always had a good experience. I didn't want to write this review, but it seems this is the only way to get a response, which is even more disappointing. I really hope someone can provide some type of help with my issue.
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Deferit is a bill budgeting and payment platform that has helped over 550,000 people improve their cashflow and pay bills in installments. To date Deferit has paid over $400m in bills and saved its users over $39m in late fees and other biller penalties by ensuring bills get paid on time.
Pay upfront or over time in 4 easy installments. Build your credit history with every bill payment. The flexibility to change payment dates to suit your lifestyle. No interest, no late fees, just a simple subscription. Whether the bill needs to be paid by ACH, Check, Credit Card or any other method, simply take a photo of the bill and we take care of the rest!
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