Review Time
Deferit really helps out when money is tight. Deferit allows me to split bills into 4 installments, making it easier to catch up and stay on top of monthly expenses. Especially right now with everything being so expensive, Deferit really comes in with the assist.
I needed to pay a bill but didn't have the funds available. This was my first time using the service. After getting approved, I submitted my payment, only to be informed hours later that they couldn't process it. I turned to their AI chatbot for clarification, but it could only submit a ticket for customer service. I had to wait for a response, which stated they no longer support a specific mobile provider and recommended I pay the bill directly. Clearly, I should have bypassed this service altogether. The so-called 'Customer Heroes' ignored my request for a refund, prompting me to ask again. After waiting two more days, and with the weekend delay, I finally received a response asking if I wanted to refund and cancel, or refund while keeping the account. I opted for just a refund while keeping the account. That was Monday morning, and now it's Thursday night with no refund or acknowledgment of my concerns. It's more like dealing with 'Customer Anti-Heroes.' To anyone considering this service, I strongly advise against it, as they seem indifferent to customer needs. There's no phone support, no online chat, just an email system they don't respond to. RUN!
I truly appreciate this service as it simplifies my life significantly. Sometimes bills arrive at inconvenient times, and the ability to split payments without excessive fees is a real blessing. The process is straightforward, approvals are quick, and I always know exactly what I'm paying. It’s a reliable service that has been incredibly helpful.
This app is incredibly easy to navigate and has been a lifesaver during tough times! It offers flexibility in spreading out payments without the risk of missing any. The user experience is excellent overall. I would rate it a perfect 10/10 and recommend it to anyone needing assistance with their bills.
I attempted to pay a bill but lacked the funds at the time. This was my first experience with the service. After receiving approval and submitting my payment, I was later informed that it couldn't be processed. I turned to their AI assistant for clarification, but it only submitted a ticket for customer support. The response I received stated they no longer handle that specific service and suggested I pay the bill myself. I regretted using this service instead of going directly to the provider. The customer support team completely overlooked my refund request, forcing me to ask again. After waiting several days, I received a vague reply asking how I wanted to proceed with the refund. I opted for a refund while keeping my account. Now, several days later, I still haven't seen any refund or received any communication. It feels like they don’t care about their customers at all. There’s no phone support, no live chat, just unresponsive email. I strongly advise against using this service!
I feel saved thanks to this service and its dedication to customers. I can rest easy knowing my bills are paid on time, alleviating the stress of upcoming payments. It has saved me time and money, and the community support is an added bonus.
My experience was terrible. They falsely negotiated a bill on my behalf. The representative from the provider noticed something was off and contacted me directly, confirming a savings plan. However, the service claimed they negotiated it and wanted a hefty fee upfront. After I explicitly stated I didn’t want their negotiation services, I still received communication saying they were working on it. This service feels unreliable, and I highly discourage anyone from using it!
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Deferit is a bill budgeting and payment platform that has helped over 550,000 people improve their cashflow and pay bills in installments. To date Deferit has paid over $400m in bills and saved its users over $39m in late fees and other biller penalties by ensuring bills get paid on time.
Pay upfront or over time in 4 easy installments. Build your credit history with every bill payment. The flexibility to change payment dates to suit your lifestyle. No interest, no late fees, just a simple subscription. Whether the bill needs to be paid by ACH, Check, Credit Card or any other method, simply take a photo of the bill and we take care of the rest!
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