Delcampe claim that my account has been hacked, but it took them over month to tell me this. So, they closed the account. Now they tell me that I have to create a new account and re-list everything. (Thousands). They kindly sent me a link to their bulk uploader (Which is terrible), but didn't tell me that I have to pay to use it. When I questioned what happens to the funds in my Delcampe Pay account (Now known as MangoPay) I was told that the hackers emptied the account, it took them two withdrawals, not the one that I would expect any hacker to do. Why did the account have to be closed? A simple password change would have worked. Frankly I don't believe a word that they are telling me. Like someone else has stated on here, disagree with them and they close your account and ban you. I've saved them the trouble and told them to close it anyway.By the way, a couple of months ago they decided that the buyers should pay the sellers fees, so they amend the selling price upwards to reflect this. Basically, if I list an item for £10, they amend the selling price. This makes the sellers uncompetitive compared to other selling platforms.I'm glad to be out of it.
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