There is no way of contacting the customer service via phone. They are only reachable via the App which has no service levels. They respond when they respond - is their service level. Their software is so bad - they send OTP to the registered number which is never recieved at the registered number and as a result the package is then held hostage by the company because their OTP system sometimes work and sometimes does not. Absolute garbage company!
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Delhivery is a third-party logistics service provider, operating in over 1,200 cities in India.