I was to receive my parcel on 23.02.2026, which was not delivered as I was not available. When I contacted them they confirmed delivery for next day 24.02.2026, which was never tried and in the evening the message from there site was since I was not available they were not able to deliver the item. On 25.02.2026, the update on there site was out for delivery and there was delivery executive's number. On contacting the number he told he doesn't have the parcel and furnished me with 2 mobile numbers for enquiring. Both the number was not responded by there side. When I contacted the customer care the executive was pathetic and rude, and told me that we will not deliver your parcel. You will get your refund. Whereas there is still a message received from the site that the delivery failed today also. They neither contacted me nor responded when I contacted them. Such a pathetic service.
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Delhivery is a third-party logistics service provider, operating in over 1,200 cities in India.