Ordering the product was simple. Delivery proved to be a bit of a challenge. The delivery agent was unable to access my secure building and did not call so they left my package just next to the entrance of the building. Unfortunately in that location it is easily visible from the street and in time between when the package was dropped off and my receipt of an email advising of the drop off, my package was stolen. I advised Delicate Leather of the circumstances and simply wrote off the experience. Within hours I received a response from DL apologizing for the experience and offered to rectify the problem. How cool.
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