I ordered from this company for the second time. My first order took two weeks to arrive despite paying for expedited shipping (nearly £20) and claiming delivery within two days. They should offer free shipping for orders over £75, especially when I've spent £300 or £500. They don’t respond to emails or phone calls, despite providing a contact number. If you have nothing to hide, you should take responsibility. My second order faced issues with missing products, and it took ages to send. If you can't handle large orders, don’t charge high shipping fees and delay deliveries. I tried contacting them multiple times about missing items and received no response. I've reached out to my bank to resolve this. They lack accountability and customer service courtesy. I believe they may not even be Portuguese but Brazilian, which could harm the reputation of Portuguese businesses. I've ordered from other Portuguese shops without shipping fees for large orders and received my items quickly.
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Welcome to Delicias UK With over 25 years in the food business, we strive to bring high-quality food to your table, every day. Discover the incredible tastes that have made our Delicatessens so popular. With our physical and online stores, we ensure that we are close to you, every time you need us! We are proud to offer our customers a wide range of Portuguese, Brazilian and Spanish products, from essential goods to premium selections. We are passionate to ensure our customers enjoy a great experience. Come and visit us. You’ll find a pleasant space to have your meals and relax anytime; menu options from sandwiches to homemade and traditional dishes, without ever forgetting the wonderful Portuguese pastries; friendly staff, ready to help you with your purchases and questions. In-store or online at www.delicias-uk.com, where food, style and passion meet! See more
