"Deliveroo has become the definition of poor service. Missing items, ignored complaints, and a refusal to take accountability — even when receipts are provided. When I asked for a formal complaint to be registered, I was brushed off and ignored. This is a company that hides behind ‘policy’ instead of valuing customers. Uber Eats resolves issues quickly and professionally, while Deliveroo leaves you frustrated and out of pocket. Hot‑air company with zero respect for its users."
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