Here's a story: Part one - Deliveroo take £45 from me for an orderPart two - the rider delivers the wrong order (four cans of beer instead of food)Part three - they ignore my various attempts to contact them via phone, live chat and email for a weekPart 4 - the refuse to refund me Literal thieves and time-wasting, unhelpful ones at that.You're probably thinking 'he's exaggerating or there's more to the story' - I promise you there literally isn't. They didn't deliver my food and won't refund (or even tell me why they won't refund for privacy reasons - I expect its because the person who got my £45 worth of food instead of their four cheap cans of beer have said their order was delivered fine!) As a side note, if you're speaking to a customer service agent called Renzon, you're in for about an hour of wasted time with no help.
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