deliveroo.co.uk

1.1
1.1 Based on 141 reviews

The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes....

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FRAN
Awful customer service

Awful service from deliveroo customer service. Food arrived spilled, you can only upload 1 photo on the app to show the issue so have only been refunded £8 when I had to throw away £50 worth of food, milkshake had soaked all the food as it didn’t have a stand or separate bag. I have emailed & gone on their chat and am just being ignored. I had a team member called Vanessa contact me when it happened to state the £8 refund and if I had more photos, I sent these on and have been ignored ever since. The worst service I’ve ever received.

1
Date of experience: Nov 24, 2025

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Business Details

  • The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes.

  • language https://www.deliveroo.co.uk

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