deliveroo.co.uk

1.1
1.1 Based on 141 reviews

The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes....

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Ben Mowbray
Priority Delivery is a scam, confirmed by Deliveroo.

I live a 3 minute drive from McDonald's. Should I just drive there? Probably. But sometimes after a 12 hour shift you just can't be bothered and you pay for the convenience of just having someone bring you it. Besides... Someone has to keep the latest batch of boat arrivals busy with something other than sitting in the hotels we're also funding...Despite the close proximity, each time I've ordered through Deliveroo from this McDonald's (yes, my laziness is not as infrequent as it should be!) it almost always arrives cold because the driver will go 5 miles in the opposite direction first. This evening, deciding I wanted food that felt like it was cooked today rather than yesterday, I paid the £2.49 Priority Delivery "tax". This on top of my Deliveroo Gold membership. Rider picked up my food, disappeared off in the other direction and delivered my food in about the same time as normal and when he opened the bag, had orders from another restaurant inside. Chatted to an agent from Deliveroo, who confirmed that "Priority" delivery only means your food will be the first delivery. It doesn't mean that the rider isn't allowed to go off to another restaurant, collect there, then deliver your food. So actually, you're not the priority at all. The £2.49 fee is just a form of scam which makes absolutely no difference to the speed at which you'll get your food.

1
Date of experience: Nov 25, 2025

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Business Details

  • The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes.

  • language https://www.deliveroo.co.uk

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