Deliveroo customer service is a joke.They’re basically just a broker.They simply are only interested in getting money very little else,I ordered food only to find out in tiny writing below that that restaurant delivers themselves & it’s not deliveroo !! If I’d known this information then I’d have ordered directly with the restaurant & not use a fee taking delivery service!! I only found out thanks to the restaurant taking 45 minutes longer than the estimated delivery time to deliver !! Finding someone to speak to was near impossible!! And when I did I was spoken down to like I was scum by the Deliveroo representative. Utterly pathetic customer service
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