deliveroo.co.uk

1.1
1.1 Based on 141 reviews

The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes....

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Danny Bell
Customer service are absolutely…

Customer service are absolutely hilarious.I ordered a mcdonalds and they put the coffee in a bag on its side which leaked all over the burger so Iliterally threw it away. I wrote a message explaining yhe situation and the first hilarious act we'd they sent me an email asking me to confirm my email address. 5 days later they wrote and said the photo I had sent wasn't good enough. Obviously after 5 days I didnt exactly have the rubbish that was delivered to me. I could have supplied this if they asked for a different photo when I first complained but I dont think ms understands such basic customer service. I would have forgot about it if they just apologised but they were actually rude and not very bright so will just do a chargeback out of principle and paste their comedic response over social media. I dont think I have come across such comedic customer service.

1
Date of experience: Oct 10, 2025

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Business Details

  • The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes.

  • language https://www.deliveroo.co.uk

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