deliveroo.co.uk

1.1
1.1 Based on 141 reviews

The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes....

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Taysonrock
Extremely Disappointed with the Delivery Experience

I ordered some groceries as I am 8 months pregnant and struggling to carry items. The delivery driver brought three bags but ignored my request to leave them inside my building, instead dropping them on the street. This was especially difficult for me, and he dismissed my plea for help, repeatedly shouting for a code instead. After I provided the code, he carelessly dropped the last bag on the ground and left. The whole situation was shocking and distressing. Additionally, some of the products I received were past their expiry date, like the burrata cheese, and others were almost expired. I only noticed this a few days later and reached out to customer service, but I haven't received any response yet. While the concept of ordering from supermarkets is great, the poor delivery and expired products make me hesitant to use these services again.

1
Date of experience: Dec 07, 2025

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Business Details

  • The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes.

  • language https://www.deliveroo.co.uk

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