Extremely disappointing experience, highly advise steering clear. I placed an order due to being unwell. The ordering process was straightforward, but the driver went to the same address with a different postcode. I confirmed the postcode with the service and the delivery team, and I hadn't made a mistake. The driver contacted me several times, claiming he couldn't communicate in English and needed me to message him. I sent him my correct address but then lost contact. The delivery team blamed me for providing the wrong pin, but how could I provide a wrong pin when I never received the food? The service team was excellent, as they fulfilled the order with the expectation it would be delivered correctly.
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