deliveroo.co.uk

1.1
1.1 Based on 141 reviews

The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes....

Unclaimed Profile
Business profile not claimed
This business hasn’t yet claimed their profile on our platform and may be unaware it's listed. As a result, their rating might not fully reflect their customer service or responsiveness.
Val R.
Frustrating Delivery Experience

On 16th Dec 2025 at around 17:00, I placed an order for food to be delivered. It was estimated to take about 30 minutes, which was acceptable. I tracked the delivery and went outside to wait when he was 2 minutes away. After 10 minutes with no sign, I went back inside to warm up. I then reached out to the service to inquire about the issue and requested a refund. I was informed that a refund was not possible and that the delivery agent had attempted to deliver (which was untrue). Despite multiple messages and requests to speak with someone in charge, they firmly denied my refund request. The order itself was small, so the money isn’t the main concern; it’s their casual attitude towards taking money from customers without fulfilling orders.

1
Date of experience: Dec 16, 2025

Is this your business?

Claim your business profile now and gain access to all features and respond to customer reviews.

Business Details

  • The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes.

  • language https://www.deliveroo.co.uk

We use cookies to personalize your experience. By continuing to visit this website you agree to our use of cookies

More