deliveroo.co.uk

1.1
1.1 Based on 141 reviews

The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes....

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Josiah Rogers
Terrible Delivery Experience

I usually enjoy the food from the company I order from regularly, but my recent delivery was a disaster. When the food arrived, it was on the ground outside my door in just a paper bag. The seal was broken and the food was exposed. I tried to address this with the delivery person, but he was rude and dismissive. He left without offering any explanation, claiming the food was still warm, even though it felt freezing cold. The other bag looked damaged, and my expensive order ended up on the floor. I should have taken a photo and closed the door. After bringing the food inside, I found it was cold and messy. I contacted the delivery service with evidence, but they shrugged off my concerns. They refunded a small amount, but my family refused to eat most of the food due to its condition. It was a frustrating experience, and I believe this service reflects poorly on the restaurants they work with.

1
Date of experience: Dec 30, 2025

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Business Details

  • The food you love, delivered to your door. Get amazing food from an incredible selection of local restaurants delivered in an average of just 32 minutes.

  • language https://www.deliveroo.co.uk

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