1-Star Review – Very Poor Delivery Service
My mum ordered food from this kebab place, and the delivery experience was absolutely unacceptable.
The driver did not ring the doorbell, buzz the intercom, knock on the door, or attempt to contact us in any way. Instead, he left the food on the floor outside the front door, took a photo, and marked it as delivered.
Because we were never notified that the food had arrived, by the time I opened the door, the order was already gone — one of our neighbours had taken it. This situation could have been completely avoided if the driver had simply followed basic delivery procedures.
As a delivery driver, you are meant to hand the order to the customer or at least make sure they know you are there. Leaving food outside without any notice is unhygienic, careless, and extremely poor customer service.
This delivery service seriously needs to review and retrain their drivers, because this experience was shocking and unacceptable.
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