Ordered a delivery of a pizza, cookie dough with ice cream a couple of days ago from pizza hut derriford in Plymouth. Around an hour before they closed. was told they were sending the delivery order to uber for some reason. Some time after uber contacted us to say 'delivery cancelled. driver couldn't complete'. He hadn't even picked it up from pizza hut. Couldn't call pizza hut as by then they had closed. so they had money but we didn't have the order. called the next day in the morning and was told to call around 2pm as nobody would be in till then even though they show as opening at 11.30am. we called and there was a mumbled 'sorry' no offer of money back and was told the order would be delivered a couple of hours later. So we had the pizza the following day from when it was ordered. Then when it turned up it was the wrong pizza. Not the one I ordered and the ice cream was missing. Also not so much as a side to show how sorry they were for all the stress and messing about. Won't be ordering again from there.
Claim your business profile now and gain access to all features and respond to customer reviews.