I want to share my experience to caution others about the poor service I encountered. The company's website guarantees delivery within 3 days, but I have been waiting for 19 days. I made a purchase on November 27 and needed to change the delivery address; the support team assured me the update was processed correctly. However, the product was never delivered and was sent back, despite my multiple confirmations. I am leaving the country soon and can no longer receive the package. This entire situation could have been avoided if the support team had managed my request properly. Due to this unsatisfactory service, I am now waiting for a refund and will be purchasing my next laptop from a different brand.
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Dell leverer tilpassede computerløsninger og servicer til virksomheder og private brugere.