They have failed to collect since the 30th January. They tend to ignore emails. They are not truthful I have been promised collection dates and been let down each time. I served a GDPR and they cant be bothered to even acknowledge that. I copied their CEO into an email yesterday no response. If that's the leader ....... they emailed today (17/2) to say that as they couldn't provide a timeslot to me they have refunded me. I have NEVER asked for a timeslot simply a day they could collect. They provided 3 collection dates previously but did not collect. I have asked them to respond to my GDPR request and so far neither acknowledged the request let alone a date when they will respond by. They are so unprofessional, untrustworthy and appear to ignore GDPR requests something I will share with those who enforce compliance. Now i have missed the return window for my item to be collected. They are simply the worst company I have ever dealt with.
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