Very disappointed with the customer service agent that helped be rebook my flight due to bad weather. After completing the new booking tickets, I was told I was all set. When I checked in at the airport, the agent at the ticket counter told me that I had to pay $900 for my new ticket. I wish I was told this on the phone when I was rebooking. I would have chose another option. I fly all the time. This was such a disruption and disappointment of starting my trip. This definitely will have me rethinking the next time who I fly with
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