Beware of this seller! I ordered an axolotl and some other items on January 1st. They took my money and went silent. After contacting them on January 6th about my order, they mentioned a refund due to weather issues but have since stopped responding. I've opened a case with my payment provider for a full refund. I received a message thanking me for a delivery I never got, ruining my child's birthday. If they anticipate weather issues, they should inform customers beforehand. I called multiple times and emailed without any reply. Once I get my refund, I will seek further action for the time they held my money. Avoid using a debit card or you may never see your money again.
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