In January ’24, my spouse initiated a dental insurance policy solely for wisdom teeth removal, having no other dental needs. After paying the first installment and setting up automatic payments, the first payment never processed. Following a serious health issue, my spouse was unable to utilize the insurance and never received a membership number. Despite claims of multiple communications from the provider, we received nothing. When we sought a refund, the representative offered no assistance. After escalating the issue, we were met with a refusal for a refund due to non-payment, despite no notifications about payment issues. The lack of communication is appalling, and I advise against using this service.
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Delta Dental is the largest dental plan system in the United States.