My company recently transistioned from MetLife to Delta Dental and there customer service is terrible! I have spent several hours being transferred to get what in the past was relatively easy questions answered. I recently had a terrible experience with someone named Monica, who started yelling her responses at me. Giving her the benefit of the doubt that it was one of those days, but in the end I still didn't get my questions answered.
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Delta Dental is the largest dental plan system in the United States.
