I was diagnosed with needing a root canal redone. The dental office, Smile Design, quoted me an outrageous amount. I asked for a predetermination and was told my portion would be $369. On check out they tried to collect an extra $533, claiming that Delta did not have a code for the whole procedure. It has been more than two months since the procedure was done and I am still fighting with this office. I asked Delta if I would have the same problem with another dentist in their network and they said they could not guarantee that. I left my last dental insurance, GEHA, do to the same issue. I'm beginning to think and feel the insurance companies are a scam as they tell you one price you are to pay but the dental office can just ignore that. The dental offices sign a contract with Delta to abide by their fees so it is only fair to say they are in violation of a contract.
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Delta Dental is the largest dental plan system in the United States.
