deluxe.com

4
4 Based on 6.5K reviews

...

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Anonymous
No accountability and no help with lost checks

We ordered a box of checks and it was lost in transit. UPS won't allow us to file a claim. Deluxe says it's their policy to never file a claim for lost check shipments, so we have a box full of checks "lost" and no recourse. They said they would replace the order and it would arrive within two business days. It's been 3 business days and the replacement order hasn't even shipped yet.

2
Date of experience: Jun 30, 2025

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