The 60% coupon timed out and I could not get it back. I spent 20 minutes on chat and they told me to call. The person I called (Katlin I think) was nice, but kept chatting and not solving the issue. I just wanted the code so I could finish checking out. She also told me that the "special" for $168 was for 1,000 envelopes when it was for 2,500. Very frustrating
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