I haven't yet received the order because your shipping department used UPS for delivery to my post office box and they returned the order to you. The shipping instructions specifically indicated shipment to a post office box. Why wasn't USPS used instead? After the shipment was returned to Deluxe no one contacted me to obtain another shipping address. I phoned to inquire about the order and updated it using the post office's street addressing option. No shipping update has been received from UPS. If one is not received in the next 72 hours, the charge will be disputed. The level of incompetence and negligence in handling a simple online order is unbelievable.
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