I ordered 2 different checks - same type of check, but different color / different account #s. Did from "Reorder" on the website. Both came in with the same account #. Deluxe Rep who I called confirmed my order was right, the checks were wrong. 1st time in the decades our co has been ordering these 2 different checks. 2 stars instead of 1 because the Rep was helpful and the reprint was rushed and received quickly. 2 instead of 3 because the quality of the checks themselves has deteriorated in the last year or 2. Again, customer for decades, so I know what I used to get. Now our co name is nearly (or is) trimmed off the top stub; the color part of the check itself no longer extends as far down, and for 4 line addresses in the Payee section, the 4th line is now under the color. This is new as of a few months ago. The windowed envelopes that are supposed to match these checks now cut off part or all of a 4th address line, such that the PO machines can't read and I have to cut out the window for those checks. I have to tap 3 line addresses to make sure that the city/zip line reads clearly through the window. And the paper quality of the checks is less than it used to be. Adequate (why it's last in this complaint), but less than it used to be. I would understand a raise in price and maintaining the quality Deluxe used to provide. I don't understand giving up quality the way it is clear that Deluxe has. VERY disappointing. Part of the problem with the world instead of the solution.
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