We have been ordering from Deluxe yearly fir our holiday calendars for many many years ordering up to 250 or more in past years.This year we noticed that at least 25 of the prints are defective in the printing area of May, August and November blurry and leaving out dates of those months. We emailed customer service but was rejected and went to spam. Then I finally called and they we don't use a customer service email. You have to call. Then they offered me $ 54 back as a refund. But still no reprint of the calendars. So should I mail out these defective calendars with a note with an apology telling them that Deluxe.com goofed and sorry? Not sure if we will ever use them again.Also the defective cards were not in a consecutive group of 25 errors. They were placed intermittently in the 125 bunch. So was this error caught in advance and placed intermittently? So obviously loyalty and being a long time customer doesn't matter to this company.
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