I ordered deposit slips for my savings account, which I had to order by phone. The service rep *insisted* that there had to be zeros in front of the six-digit account number, despite my bank informing her there were none. So the deposit slips came with two zeros in front of the account number, and the bank's system will not scan them. They also bear a code number 10, which is incorrect. So I paid $98.32 for a bunch of deposit books I can't use. Instead of telling a bank what its own account number is, perhaps you should let them tell you. Also it would have been helpful if the sales rep had taken credit card payment when the order was made. Instead I got a rapid-fire series of loan shark-like emails seeking payment, like I was some delinquent.
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