Ordered the LED face mask hadn't arrived on the delivery date.
No update on the tracking app.
Contacted then they said the item was on its way no delivery date offered.
Not received by 28 days , requested a full refund ,which I received.
Item arrived a couple of days later.
I contacted them asking for a pre paid returns label ,they want me to pay the return costs to China!
Very poor customer service ,
NOT a UK based company .
Avoid at all costs.
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