I've ordered from this company several times. The look is truly unique and perfect for festivals like Burning Man. The materials are of high quality, and the craftsmanship is good, though not exceptional. Like most luxury brands, you're mainly paying for the design and the name. The sizes are generally accurate unless stated otherwise (e.g., oversized or one-size). I've had nothing but positive experiences with their customer service. Email inquiries are typically answered within 24 hours, their advice has always been helpful, and they've even offered free returns when I had sizing doubts. Free returns aren't common, which I find acceptable for a smaller fashion brand. Shipping costs for international delivery are reasonable as well.
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